Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Completely Offensively LLC, a Pennsylvania limited liability company, doing business as DueForce ("DueForce") application ("Service"). DueForce is designed for attorneys and law firms that send invoice reminders and demand letters to clients and related recipients. We make the Service available to qualified business customers in all U.S. states and the District of Columbia. By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" will refer to that organization.

1. Use of the Service

You may use the Service only in compliance with these Terms and all applicable laws and regulations, including those of the U.S. state(s) and locality where your firm practices or where your clients or recipients are located, where they apply to you or your use of the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you use DueForce in the course of your professional work, you are responsible for ensuring that your use of the Service (including the information you enter) complies with all applicable professional and confidentiality obligations.

2. Account registration

To use the Service, you must create an account and provide accurate, complete information. You agree to update your account information as needed to keep it accurate and current. We reserve the right to suspend or terminate accounts that are incomplete, inaccurate, or in violation of these Terms.

Firm profile and outbound email. Certain features, including automated invoice reminders and sending demand letters by email, require you to complete and maintain accurate firm profile fields in the Service as prompted (for example your law firm name, billing reply-to email address, and mailing address). If required fields are missing, inaccurate, or outdated, the Service may block or delay those sends, or messages may be misdirected. You are solely responsible for the accuracy of recipient addresses, reply-to and branding information, and the lawfulness and content of communications you cause the Service to send.

3. Subscriptions and payments

Certain features of the Service are offered on a paid subscription basis ("Pro" or similar plans). By starting a subscription, you authorize us and our payment processor (such as Stripe) to charge the applicable fees to your designated payment method on a recurring basis until you cancel.

DueForce Pro is available in multiple tiers (for example, Solo, 2-50 attorneys, and Enterprise). Yearly billing includes a discount, as described on our pricing page.

Fees are stated exclusive of taxes unless otherwise specified.
You are responsible for any applicable taxes, duties, or other governmental charges associated with your use of the Service.
Unless otherwise required by law or explicitly stated, subscription fees are non-refundable once charged.
We may change pricing or subscription features upon reasonable notice. Any change will apply to subsequent billing cycles, not the current one.

4. Cancellations

You may cancel your subscription at any time via the account or billing settings provided in the Service (or by contacting support). When you cancel, your subscription will remain active until the end of the current billing period, and you will not be charged again unless you restart your subscription.

5. Acceptable use

You agree not to misuse the Service or help anyone else do so. For example, you must not:

Use the Service for illegal activities or to violate the rights of others.
Send spam or unsolicited bulk communications using the Service.
Send communications to recipients using inaccurate, outdated, or otherwise incorrect contact information.
Interfere with or disrupt the integrity or performance of the Service.
Attempt to gain unauthorized access to the Service or related systems.
Reverse engineer or attempt to derive source code from the Service, except as permitted by law.

CAN-SPAM and Email Law Compliance. All emails sent through the Service must comply with the federal CAN-SPAM Act (15 U.S.C. § 7701 et seq.) and any applicable state email communications laws. DueForce's automated invoice reminders and demand letters are transactional in nature and are intended to be sent only to recipients with whom the subscribing law firm has a legitimate pre-existing legal or business relationship. You represent and warrant that each recipient of automated communications sent through your account has a legitimate relationship with your firm that lawfully permits such communications. You agree not to use the Service to send unsolicited bulk email, commercial solicitations unrelated to legitimate invoice collection activity, or any communication that violates the CAN-SPAM Act, any state anti-spam law, or any professional conduct rule applicable to your practice. You are solely responsible for the content, accuracy, and lawfulness of all communications initiated through your account including the accuracy of recipient email addresses you provide.

6. Your Content

You retain ownership of the data and content you submit to the Service ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, and display Your Content solely as necessary to provide and improve the Service.

Sole responsibility and liability. You are solely responsible and liable for Your Content and for all consequences of submitting, hosting, transmitting, or publishing Your Content through the Service. This includes any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to Your Content or your use of the Service.

Representations and warranties. You represent and warrant that:

you have all rights, licenses, consents, and permissions necessary to submit and authorize our use of Your Content as set forth above; and
Your Content does not violate any applicable law, regulation, third-party right, or contractual obligation (including privacy, data protection, intellectual property, and communications laws).

Enforcement and removal. We may, but are not required to, monitor, review, or remove any Your Content that we believe, in our sole discretion, violates this Agreement, applicable law, or our policies, or that may expose us to liability. We may preserve and disclose Your Content and account information if required to comply with legal process or to protect the rights, property, or safety of us or others.

You remain solely responsible for ensuring that Your Content and your use of the Service comply with all applicable laws, including privacy, data protection, and communications laws.

7. Third-party services

The Service may integrate with third-party services such as payment processors, email providers (for example infrastructure used to deliver reminders and demand letters), object storage for optional assets such as firm logos, or analytics tools. Those providers process data, including message content and headers as needed for delivery, under their own terms and policies. Your use of those services is subject to their terms where applicable. We are not responsible for third-party services and do not warrant their performance, uptime, or deliverability.

8. Intellectual property

The Service, including its content, features, logos, and underlying technology, is owned by us or our licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

9. Disclaimer of warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

Email delivery depends on third-party networks and recipient systems. We do not warrant that any message will be delivered, delivered on time, reach the recipient's inbox (as opposed to spam or other folders), or that delivery, open, or bounce tracking shown in the Service will be complete or error-free.

10. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, punitive, or consequential damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Service.

Our aggregate liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you have paid to us for the Service in the six (6) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD 100).

11. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Service, Your Content, or your violation of these Terms or applicable law.

12. Suspension and termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe that you have violated these Terms, created a risk or possible legal exposure for us, or for any other reason. Upon termination, your right to use the Service will immediately cease, but sections that by their nature should survive (such as limitations of liability) will continue in effect.

Closing your account. You may permanently delete your DueForce account at any time from the Account page by following the instructions and confirmation phrase shown there. Deletion removes your DueForce-held workspace data tied to that account as described in our Privacy Policy. You remain responsible for any obligations (including fees already incurred, professional duties, and third-party records outside our control) that survive account closure.

13. Governing law and disputes

Informal Resolution. Before initiating any formal legal proceeding against DueForce, you agree to contact us at admin@dueforce.ai and provide written notice describing in reasonable detail the nature of your dispute and the specific relief you are seeking. Both parties agree to attempt to resolve the dispute informally and in good faith for a period of at least 30 days from the date the notice is received before either party files any formal legal claim. This informal resolution requirement does not limit either party's right to seek emergency injunctive or equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

These Terms will be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles. Subject to applicable law, you agree that the state and federal courts located in Pennsylvania will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to personal jurisdiction there. If you access the Service from outside the United States, you are responsible for compliance with local laws to the extent they apply.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by posting an updated version in the app or sending an email. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

15. Artificial Intelligence — Texas Residents

This section applies to subscribers and users located in the State of Texas, consistent with the Texas Responsible AI Governance Act (TRAIGA, HB 149, effective January 1, 2026).

DueForce uses automated technology to schedule and deliver invoice reminder and demand letter emails on behalf of law firm subscribers. This automation constitutes an AI system as defined under TRAIGA. DueForce's automated systems are designed and operated solely for the purpose of facilitating professional invoice follow-up in legitimate attorney-client billing relationships.

DueForce does not develop or deploy any AI system with the intent to:

(a) discriminate against any person on the basis of any characteristic protected under federal or Texas state law;
(b) manipulate human behavior in a manner aimed at inciting or encouraging self-harm, harm to another person, or criminal activity; or
(c) infringe on any right guaranteed under the United States Constitution or Texas law.

Subscribers who believe DueForce's automated systems have been used in violation of TRAIGA may contact us at admin@dueforce.ai. Texas residents may also submit complaints to the Texas Attorney General's Office.

16. Contact

If you have questions about these Terms or the Service, please contact us at:

Email: admin@dueforce.ai